Questions? We're here to help. Multiple ways to reach us.
Questions about SafePrompt, features, or pricing
Response time: 24-48 hours
Report vulnerabilities or security concerns
Response time: 24 hours
GDPR, DPDP, CCPA requests and data inquiries
Response time: 30 days
Volume licensing, enterprise deployments
Response time: 24 hours
Contracts, DPA, BAA, regulatory questions
Response time: 5 business days
14-day money-back guarantee, billing issues
Response time: 3-5 business days
Email Support: Available 24/7 Response: 24-48 hours
Sales: Monday-Friday, 9am-6pm IST Response: Same business day
Security Issues: Urgent Response: Within 24 hours
Contact our enterprise team for dedicated support, on-premise deployment, and custom integrations.
Contact Enterprise SalesSupport: 24-48 hours. Security issues: 24 hours. Sales: same business day. Privacy requests: 30-45 days (GDPR/CCPA compliant).
Yes! 14-day money-back guarantee on your first payment. Contact sales@safeprompt.pro.
Yes. Enterprise deployments include dedicated support, SLAs, custom integrations, and on-premise options. Contact sales@safeprompt.pro.
Email sales@safeprompt.pro with details. We respond within 24 hours and offer a bug bounty program.
SafePrompt's own hosted database by default (encrypted at rest and in transit). On-prem is available for Enterprise. See Security.
Yes. Contact sales@safeprompt.pro for a Data Processing Agreement.
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